Privacy Policy

Cleaning Support SydneyLast Updated: May 26, 2026At  Cleaning Support Sydney, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Home or business address
• Service inquiry details
• Property information related to cleaning requests
• Communication preferences
• Website usage data and analytics

We may also collect non-personal information such as browser type, device information, IP address, and website interaction data through cookies and analytics tools.

2. How We Collect Information

We collect information when you:

• Submit an inquiry form
• Request a quote or inspection
• Contact us by phone, email, or social media
• Subscribe to updates or promotions
• Interact with our website or advertisements

3. How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Schedule inspections and cleaning services
• Communicate with you about your booking
• Improve our website and customer experience
• Send service updates or promotional offers (only if you opt in)
• Maintain business records and comply with legal obligations

4. Marketing Communications

If you choose to opt in, we may send you marketing or promotional messages via email, SMS, or phone.You may unsubscribe or opt out at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to SMS messages
• Contacting us directly

5. Sharing Your Information

We do not sell or rent your personal information.We may share information with trusted third-party providers who assist us in operating our business, including:

• Website hosting providers
• CRM and booking systems
• Marketing and analytics platforms
• Payment processors
• Contractors or cleaners assigned to your service

These third parties are only provided with information necessary to perform their services.

6. Cookies and Analytics

Our website may use cookies and tracking technologies including:

• Google Analytics
• Meta/Facebook Pixel
• Google Tag Manager

These tools help us understand website traffic and improve our marketing and services.You can disable cookies through your browser settings if preferred.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, disclosure, or alteration.However, no online transmission or storage system can be guaranteed as completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.To do so, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Cleaning Support Sydney

Email: contact@cleaningsupportsydney.com.au

Phone: +61432670074Sydney, New South Wales, Australia